Privacy policy

Digikwal is the controller for the processing of personal data described in this privacy policy. Digikwal is registered in the Netherlands and located in Amersfoort, with Chamber of Commerce number 92704301.

If you have a question about your data, you can reach us at vraag@digikwal.nl. We have not appointed a data protection officer; questions come to us directly.

This privacy policy covers the processing of personal data. The arrangements for our services are set out in the general terms and conditions.

We process the data you give us yourself and the data needed to deliver our services:

1. Contact details you enter in the introduction or project estimate form: your name, your organisation, your email address, your telephone number and the description you write yourself.
2. Correspondence by email, telephone or chat and the arrangements that follow from it.
3. Data arising during the collaboration, such as assignments, invoices and data about the systems we manage for you.
4. Technical data from this website, from necessary cookies.

A message sent through the introduction form reaches us as an email. A request through the project estimate is recorded in our own CRM.

We use personal data only for the purposes below. For each purpose you can see which data is involved and which legal basis we rely on.

We will not sell, license or otherwise trade your data. In addition, we do not process your data for purposes such as discriminating against users, making eligibility determinations (for example whether or not someone qualifies for a product or service), or for surveillance purposes (such as monitoring behaviour without consent). We process your data solely for legitimate business purposes and to improve the quality of our services.

There are strict limits on the types of data we may request and use. We may only collect and process data that is necessary to improve your experience with our products and services. We never ask for data that we do not directly need in order to serve you better.

We do not take decisions about you based solely on automated processing, and we do not build profiles.

We do not share your data with third parties unless this is necessary to deliver our services or we are legally obliged to do so. We make sure that every third party we share data with follows the same strict guidelines on data security and privacy.

We conclude a data processing agreement with parties that process data on our instructions. If you want to know which parties those are in your situation, we will tell you on request.

We run the systems we manage on our own EU infrastructure, with access, logging and changes resting with Digikwal. On the page EU & security you can read the conditions we set before we deploy software from outside the EU.

This website loads its fonts through Google Fonts. In doing so, your IP address reaches Google, even if you never contact us.

We do not keep your data longer than strictly necessary for the purposes for which it was collected. As soon as your data is no longer needed, it is deleted securely.

Our administration is subject to a statutory retention period of seven years. Data covered by it, such as invoices, is kept until that period has passed.

You have the following rights when it comes to your personal data:

1. Access. You can request which data we process about you.
2. Rectification. If data is incorrect, we will correct it.
3. Erasure. You can ask us to delete your data, unless we are legally required to keep it.
4. Restriction. You can have processing paused while a request or objection is pending.
5. Objection. You can object to processing based on a legitimate interest.
6. Portability. You can receive the data you provided yourself in a commonly used file format.
7. Withdrawing consent. If we process data based on your consent, you can withdraw it at any time.

Send a request to vraag@digikwal.nl. We respond within one month. To prevent us from handing data to the wrong person, we may ask you to confirm your request from an address we already know.

If we cannot resolve it together, you can file a complaint with the Dutch supervisory authority, the Autoriteit Persoonsgegevens, at autoriteitpersoonsgegevens.nl.

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Although this website may be linked to other websites, we do not imply any direct or indirect approval, association, sponsorship, endorsement or affiliation with a linked website, unless specifically stated.

We provide a clear and accessible privacy policy explaining how we handle your data, which data we collect, and how we protect it. We make sure our privacy policy is always up to date and complies with applicable data protection legislation.

The top of this page shows when this privacy policy was last updated.