Digital quality. Handled for you.
Managed Commerce Restaurant
From point of sale and payments to kitchen, stock and online ordering. Digikwal sets up your sales environment and then keeps it managed and supported.
Amounts per month, excluding VAT.
The sales environment
An order runs through your whole business: from taking it to the kitchen, serving and settling the bill. We manage that route as one environment.
Guests and sales
Service
Kitchen
Online and takeaway
Why managed?
A point of sale is business-critical. If something goes wrong during lunch or dinner, access to software alone is not much use.
You get an environment that Digikwal sets up, manages and supports.
Your restaurant operation
managed by
The Digikwal management layer
Packages
Compare easily with our price table
Extensions
Price table
| Functionality | Restaurant Essentials €89 p/m A simple business: a snack bar, small lunchroom, takeaway, small café or food counter. Discuss Essentials | Restaurant €159 p/m Point of sale, service and kitchen as one coherent process. Discuss Restaurant | Restaurant Plus €249 p/m Several sales channels: online ordering, takeaway or delivery. Discuss Plus |
| Sales | |||
| Point of sale system | Included | Included | Included |
| Managed workstations included | 1 | 1 | 1 |
| Integrated payments | Included | Included | Included |
| Menu and products | Included | Included | Included |
| Service | |||
| Mobile ordering | Extension | Included | Included |
| Table management | Basic, where it fits | Included | Included |
| QR ordering | Extension | Included | Included |
| Kitchen | |||
| Kitchen screen | Extension | Included | Included |
| Stock | Extension | Included | Included |
| Online and takeaway | |||
| Online ordering | Extension | Extension | Included |
| Click and collect | Extension | Extension | Included |
| Delivery flows | Extension | Extension | Included |
| Additional | |||
| Gift cards and loyalty | Extension | Included | Included |
| Reports | Basic | Extensive | Extensive |
| Management | |||
| Software management and updates | Included | Included | Included |
| Monitoring | Included | Included | Included |
| Support from Digikwal | Included | Included | Included |
| Hardware and payments | |||
| Supported hardware | A one-off purchase | A one-off purchase | A one-off purchase |
| Payment transaction fees | Separate, per method and provider | Separate, per method and provider | Separate, per method and provider |
"Extension" means we can add it, at a separate rate. The final setup is agreed per restaurant.
Supported hardware: till terminal · payment terminal · receipt printer · cash drawer · scanner · customer display · kitchen screen · mobile till · peripherals. We work with hardware we know, can support and can manage remotely. Payment methods: card at the till · iDEAL · online payments for online sales · other methods the chosen payment solution supports. What you pay per transaction is agreed in advance.
Clear roles
Digikwal manages
The environment as set up: till software and configuration, the supported tills and peripherals, the restaurant workflows, the payment integration and the integrations we have set up.
You run the business
Your menu and range, prices and margins, purchasing, staff, the daily service, physical stock, preparing orders, commercial decisions, customer service and financial authorisations.
Faults and configuration problems in the managed environment: the till, the receipt printer within the supported configuration, a kitchen screen that receives no orders, a payment that is not processed properly, a managed integration that returns an error, and help for staff with regular functionality.
Hands-on work such as entering hundreds of new products, major menu changes or migrations. We can do that, but we quote it separately.
What we agree about availability is recorded in advance; we make no blanket promise of day-and-night availability.
Implementation
A professional restaurant environment has to be set up first. We do that as a project, before the management starts.
Depending on your situation also: users · stock · loyalty · online ordering · migration · integrations
Then we first assess your current system, menu, hardware, payments, kitchen processes, data and integrations. After that we determine what can come along, what will be set up again and which hardware stays usable. We do not promise in advance that all historical data can come along in full.
We quote the implementation separately. Setting up is a project; after that, Managed Commerce keeps the environment managed and supported.
Is it a fit for you?
We look at your restaurant, how you work today, your tills, your kitchen, your payments and any online sales. After that we determine which setup and which package fit.
No two restaurants are exactly alike. That does not mean everything has to be bespoke.