Managed Commerce Restaurant

Point of sale and restaurant software. Taken care of for you.

From point of sale and payments to kitchen, inventory and online ordering. Digikwal sets up your sales environment and then keeps it managed and supported.

From €89 per month, excluding VAT.

Schedule an introductory meeting View the packages

Three packages

Restaurant Essentials€89
Restaurant€159
Restaurant Plus€249

Amounts per month, excluding VAT. Digital quality. Taken care of for you.

The sales environment

More than just a checkout screen

Your restaurant can use all of this from the same environment:

point-of-sale selling;
integrated payments;
menus and products;
table management;
mobile service;
kitchen orders;
kitchen displays;

inventory;
gift cards and loyalty;
QR ordering;
takeaway;
online ordering;
reporting.

Which parts you use depends on the package you choose and how your business is set up. Not every feature is included in every package by default.

Start with what you need. Expand when your restaurant calls for it.

Why managed?

You are not just buying access to POS software

A POS system is business critical. If something goes wrong during lunch or dinner service, access to software alone does not help you much. That is why we stay involved after your environment has been set up.

Software management and updates

We keep the environment up to date and working, without you spending time on it.

Monitoring

We keep an eye on the managed environment and often spot problems before you do.

Configuration and integrations

We manage the settings and the integrations we set up.

Support

If something does not work as intended, you call or email us. We sort it out.

You get an environment that Digikwal sets up, manages and supports.

Packages

Three packages

All prices are per month and exclude VAT. Hardware, implementation and transaction costs are not included.

Restaurant Essentials

€89

per month, excl. VAT

"A professional point of sale that stays well managed."

For small food businesses with a simple sales environment: a snack bar, small lunchroom, takeaway, small cafe, food counter or other straightforward venue. Everything you need for a simple, professionally managed point of sale.

restaurant point of sale;
1 managed POS station;
integrated payments;
menu and product functionality;
regular point-of-sale selling;
basic reporting;
software updates;
technical management;
monitoring;
support from Digikwal.

Can be extended with mobile service, a kitchen display, QR ordering, inventory, loyalty, online ordering and extra POS stations, among other things.

Discuss Essentials

Most chosen

Restaurant

€159

per month, excl. VAT

"Your restaurant from one managed sales environment."

For restaurants where point of sale, service and kitchen have to work as one process. From the order at the table to the kitchen and the payment. This is the standard package for a full restaurant.

Everything in Essentials, plus:

up to 2 managed POS stations or displays;
mobile service where appropriate;
kitchen display;
table management;
kitchen orders;
QR ordering and payment where appropriate;
inventory functionality;
gift cards and loyalty;
more extensive reporting;
more extensive restaurant configuration;
management of the standard integrations within your environment.

Discuss Restaurant

Restaurant Plus

€249

per month, excl. VAT

"For restaurants where several sales channels come together."

For a more extensive digital sales operation: a restaurant with online ordering, takeaway, delivery, several checkout points or several kitchen and service displays.

Everything in Restaurant, plus:

up to 3 managed POS stations or displays;
online ordering;
click and collect;
supported delivery flows;
several regular sales channels;
more extensive order routing;
more extensive restaurant workflows;
more extensive reporting;
more extensive automation;
more extensive integration options within the agreed scope.

Plus is not unlimited. Extra locations, extra stations, custom work and special integrations are priced separately.

Discuss Plus

At a glance

What is in which package?

"Extension" means we can add it, at a separate rate. The final setup is agreed per restaurant.
Feature	Essentials	Restaurant	Plus
POS system	Included	Included	Included
Managed stations included	1	2	3
Integrated payments	Included	Included	Included
Menu and products	Included	Included	Included
Reporting	Basic	Extensive	Extensive
Mobile service	Extension	Included	Included
Kitchen display	Extension	Included	Included
Table management	Basic, where appropriate	Included	Included
QR ordering	Extension	Included	Included
Inventory	Extension	Included	Included
Gift cards and loyalty	Extension	Included	Included
Online ordering	Extension	Extension	Included
Click and collect	Extension	Extension	Included
Delivery flows	Extension	Extension	Included
Software management	Included	Included	Included
Updates	Included	Included	Included
Monitoring	Included	Included	Included
Support from Digikwal	Included	Included	Included

Prices

What does it cost?

Monthly

Restaurant Essentials€89
Restaurant€159
Restaurant Plus€249
Extra managed POS station€35
Extra locationfrom €99

All amounts per month and excluding VAT.

In addition, the following may apply

the one-off implementation;
hardware;
payment transaction costs;
special integrations;
custom work;
additional services.

The three package prices are fixed. We only use "from" where the price genuinely depends on your situation, such as an extra location and the implementation.

Need more checkouts?

An extra managed POS station costs €35 per month, excluding VAT. That amount covers the management and support of that station. You buy the hardware separately.

Essentials includes 1 managed station, Restaurant 2 and Plus 3. We only charge for stations above that number.

Several locations

A second location? We can extend the same managed environment to several locations in a controlled way. From €99 per month per extra location, excluding VAT.

A location is more than an extra checkout. It usually brings its own equipment, configuration, users, payment setup, inventory location, support, reporting and operational setup. That is why we set the price per situation.

Hardware

Hardware that fits your environment

We can supply and configure supported POS hardware. Think of a POS terminal, touchscreen, payment terminal, receipt printer, cash drawer, barcode or QR scanner, customer display, kitchen display, mobile POS station and supported peripherals.

Hardware is primarily a one-off purchase. The monthly Managed Commerce fee is for the recurring management and service.

Not a random collection of devices. We work with hardware we know, can support and can manage remotely.

Payments

Paying from the same sales environment

We can support integrated payments through selected payment partners. Think of card payments at the checkout, iDEAL and online payments for online sales, and other methods the chosen payment solution supports.

Transaction costs are separate from the monthly subscription. The rates depend on the payment method and the payment solution you choose.

We agree clearly in advance on what you pay per transaction. That way you know where you stand before you go live.

Implementation

Set it up properly first. Then manage it properly.

A professional restaurant environment has to be set up first. We do that as a project, before the management starts.

Depending on your situation, that includes:

an assessment;
POS configuration;
menu and product structure;
users;
tables;
kitchen;
printers;
kitchen displays;
payments;

inventory;
loyalty;
online ordering;
hardware;
migration;
integrations;
testing;
training;
go-live.

We quote the implementation separately. If you already have an environment, we assess it first. We do not promise that every existing configuration can be taken over unchanged.

Setting it up is a project. After that, Managed Commerce keeps the configured environment managed and supported.

Switching

Already have a POS system?

Then we start by looking at what you have. We assess your current POS system, your products and menu, your hardware, your payments, your users, your inventory, your kitchen processes, any online ordering, the relevant historical data and your integrations.

After that we decide together:

what we can migrate;
what has to be set up again;
which hardware remains usable;
which hardware is better replaced;
how the transition can run in a controlled way.

We do not promise up front that all historical data can come along in full. We know what is and is not possible after that assessment, and we tell you honestly.

Clear roles

We manage the system. You use it to run your restaurant.

What we manage

the POS software;
the configuration;
software updates;
the supported POS stations;
the supported peripherals;
the restaurant workflows;
the payment integration;
the integrations we set up;
monitoring;
technical problems;
support with regular use.

What stays with you

your menu and range;
your prices and margins;
purchasing;
staff;
day-to-day service;
physical inventory;
preparing orders;
commercial decisions;
customer service;
financial authorizations.

We help you put those choices into the systems correctly, but we do not take the business decision for you.

Support

Something not working? Then you call us.

You can come to us when:

the point of sale is not working as intended;
the receipt printer within the supported configuration is not working;
the kitchen display is not receiving orders;
a payment is not processed correctly;
a product or menu item does not appear correctly;
the inventory is not syncing technically;
a member of staff needs help with regular functionality;
a managed integration returns an error.

Fixing a fault is support. Entering hundreds of new products is project or operational work.

Whatever we agree about availability, we record in advance. We make no general promise about round-the-clock availability.

Expanding

The environment grows with you

You do not have to use everything on day one. We set up what you need and can extend the environment later with, for example, an extra checkout, a kitchen display, mobile service, QR ordering, inventory, loyalty, online ordering, click and collect, delivery, an extra location or additional integrations.

We discuss extensions in advance, with a clear price.

Combining

Together with our other services

Commerce takes care of the sales environment. Finance can handle the administration behind it. Marketing can help reach customers for it.

Managed Finance: your sales data can become part of a managed financial administration.
Managed Marketing: products, promotions and customer communication can connect to your managed marketing environment.

Finance and Marketing are separate services and are not part of the Commerce subscription.

The difference

More than just a software subscription

With an ordinary software subscription you mainly buy access to software and support on the platform. The setup, the hardware and the management then remain your concern or that of a third party.

Managed Commerce brings implementation, setup, supported hardware, software, management, monitoring, support and extensions together in one relationship. You have one partner that knows the environment and stays responsible.

Is it a fit for you?

Who is this for?

This fits, for example, when

you are looking for a new POS system;
your current POS system is due for replacement;
point of sale and kitchen need to work together better;
you want to integrate payments;
you want to connect your inventory;
you want to add online ordering;
you need several POS stations;
you do not want to do technical management yourself;
you want one partner to turn to for your sales environment.

Less of a fit when

you are only looking for the cheapest standalone POS software;
you want to manage all the technology entirely yourself;
you only want to use your own, unsupported hardware;
you need a great deal of custom work;
you expect us to take over your day-to-day restaurant operations.

Why Digikwal

Digital quality. Taken care of for you.

A POS system should not only work well on the day it is installed. That is why we stay responsible for managing the environment we set up.

One partner for setup and management

No handover between a supplier and an administrator.

Clear monthly prices

€89, €159 or €249 per month. Management and support are included.

One sales environment

Point of sale, kitchen, inventory and online sales all run from the same environment.

Hardware we know

We supply and manage equipment we can support remotely.

Payments built in

Checkout and administration line up with each other.

Expandable as you grow

From one checkout to several stations, channels or locations.

Connectable to your other processes

Your sales environment can connect to your administration and your marketing.

We stay involved after go-live

Management and support are not an afterthought; they are the core of the service.

Questions

Frequently asked questions

What is Managed Commerce Restaurant?

A managed digital sales environment for your restaurant. We set up the point of sale, payments, kitchen and, if you want, online ordering, and then stay responsible for management, updates, monitoring and support.

Is this a POS system?

Yes, and more than that. The point of sale is the starting point. Depending on your package, service, kitchen, inventory and online sales run from the same environment as well.

Which restaurants can use this?

Restaurants, lunchrooms, snack bars, cafes, pub-style restaurants, takeaways and similar venues with direct sales. From one checkout to several stations and channels.

What is the difference between Essentials, Restaurant and Plus?

Essentials is one managed POS station for a straightforward venue. Restaurant adds service, kitchen, inventory and loyalty with two stations. Plus adds online ordering, takeaway and delivery with three stations.

Is hardware included?

No. Hardware is a one-off purchase. The monthly fee is for management, updates, monitoring and support.

What does an extra checkout cost?

€35 per month per extra managed POS station, excluding VAT and on top of the number included in your package. You buy the hardware separately.

Can I use several locations?

Yes, from €99 per month per extra location. A location usually brings its own equipment, configuration, users and payment setup, so we set the price per situation.

Which payment methods are supported?

Card payments at the checkout, iDEAL and online payments for online sales, and other methods the chosen payment solution supports. What fits your venue we determine during the intake.

Are transaction costs included?

No. Transaction costs are separate from the monthly subscription. The rates depend on the payment method and the chosen payment solution, and we agree on them in advance.

Can I use a kitchen display?

Yes. With Restaurant and Plus a kitchen display is part of the environment. With Essentials it is available as an extension.

Can staff take orders on a mobile device?

Yes, where the chosen equipment supports it. With Restaurant and Plus mobile service is part of the environment.

Can I receive online orders?

Yes. With Plus online ordering is part of the environment. With Essentials and Restaurant it is available as an extension.

Do you support takeaway and delivery?

Takeaway and click and collect are part of Plus. We support delivery flows where that is technically possible. Which form fits your venue we discuss during the intake.

Can I track inventory?

Yes. With Restaurant and Plus inventory functionality is part of the environment. The physical counting and upkeep remains work for your own team.

Can I use loyalty or gift cards?

Yes, with Restaurant and Plus. With Essentials it is available as an extension.

Can I switch from my current POS system?

Often yes. We first assess your current system, your menu, your hardware, your payments and your data. After that we determine what we can migrate and what we set up again.

Can you use my existing hardware?

Sometimes. We work with hardware we know and can manage remotely. We assess your equipment and tell you honestly what stays usable and what is better replaced.

What happens if my point of sale is not working?

Then you contact us and we sort it out. We resolve faults in the managed environment. Whatever we agree about availability, we record in advance.

What counts as support?

Technical faults and configuration problems in the managed environment, and help with regular functionality. Operational work such as entering large numbers of products is not included; that is project work.

What does the implementation cost?

That depends on your venue: the number of stations, the size of your menu, your hardware, your payments and what has to be migrated. We quote the implementation separately after an assessment.

Why do I pay for implementation and a monthly fee?

The implementation pays for the one-off designing, configuring, migrating, testing and going live of your environment. The monthly subscription pays for the management, the maintenance and the support afterwards.

Can I switch to a different package later?

Yes. Many venues start with Essentials or Restaurant and expand when more stations or channels are added.

Can Managed Commerce be connected to my bookkeeping?

Your sales data can become part of a managed financial administration through Managed Finance. The bookkeeping itself is not part of Managed Commerce.

A POS system that stays well taken care of after installation too?

We look at your restaurant, how you work today, your POS stations, your kitchen, your payments and any online sales. After that we determine which setup and which package fit.

No two restaurants are exactly alike. That does not mean everything has to be custom built.

Schedule an introductory meeting View the packages